PRIVACY AND CUSTOMER CARE
CUSTOMER CARE
We are focused on social good in every aspect of our business, including our raw material choices, our manufacturing, shipping and our customers. Our goal is to produce a net-positive benefit at every step of our supply chain, including most importantly our customers. If you have a concern, contact us using our Contact Form and we'll do our best to solve your problem.
PRIVACY POLICY
We don't sell your information. We won't share your data except as described in this Privacy Policy unless we're legally compelled to do so. We store the minimum amount of information required for the purpose of physically delivering your product and processing warranty claims and discounts under our Boomerang returns program. Social media sites may share your data with us because that's how they roll, but we don't keep any of it.
We do not disclose personal information we obtain about you, except as described in this Privacy Policy. We will share your personal information with third-party service providers who perform services on our behalf (such as payment processing and authorization, order fulfillment, transportation, customs clearance) for the purposes of providing those services. We do not authorize our service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We do not store your credit card details.
If you have explicitly opted-in to receive emails from us, we may email you occasionally and we'll always provide you with an option to unsubscribe in one click. You can contact us at any time to find out what information we have and request us to delete it, which we'll do unless we're legally not allowed to for some reason, in which case we'll tell you (unless we're also legally not allowed to, but if we're getting sealed subpoenas over your sunglass purchase you probably have bigger problems).